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How to Fix Alexa Error 701 in Simple Steps

Alexa devices have become an integral part of many households, allowing users to perform various tasks with ease. However, error codes such as Alexa Error 701 can cause inconvenience to users, especially when they need to use the device urgently. In this article, we will explore the causes of this error and provide effective solutions to fix it.

Causes of Alexa Error 701:

Alexa Error 701 is usually caused by a weak internet connection or interference. Here are some of the causes of this error:

  1. Weak or unstable internet connection
  2. Interference from walls, metal objects, or other sources
  3. Location of the device

Solutions for Alexa Error 701:

There are various ways to fix Alexa Error 701. Here are some simple solutions that you can try:

  1. Check your internet connection: The first step to fixing Alexa Error 701 is to check your internet connection [1]. Ensure that your internet is working correctly, and there are no disruptions in the signal. You can either check with your Internet Service Provider (ISP) or use any third-party website to check your internet speed.
  2. Restart your Alexa device: Restarting your Alexa-enabled device is always worth a try. Sometimes, restarting the device can help solve the issue [3].
  3. Move your device closer to the router: If you are facing Alexa Error 701, it could be due to the location of your device. Move it closer to the router and away from walls, metal objects, or other possible sources of interference [3].
  4. Restart your modem and router: Sometimes, restarting your modem and router can help fix Alexa Error 701. Unplug both devices and wait for a few seconds before plugging them back in. This will help reset your internet connection [2].
  5. Contact Alexa Support: If none of the above solutions work, you can contact Alexa support. They will be able to guide you through the process of fixing the error [1].

Frequently Asked Questions (FAQs):

Q1. What is Alexa Error 701?

Ans. Alexa Error 701 is an error code that occurs when there is a weak internet connection or interference with the device’s location.

Q2. What causes Alexa Error 701?

Ans. Alexa Error 701 is generally caused by a weak or unstable internet connection, interference from walls or metal objects, or the location of the device.

Q3. How can I fix Alexa Error 701?

Ans. You can fix Alexa Error 701 by checking your internet connection, restarting your Alexa device, moving it closer to the router, restarting your modem and router, or contacting Alexa support.


Alexa Error 701 is a common error that can be easily fixed with a few simple steps. The most common cause of this error is a weak internet connection or interference. By following the solutions mentioned above, you can get your device back to working smoothly in no time. In case none of the solutions work, you can  contact their support team.

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